Français1. Information We Collect
We collect personal information from our users in order to provide a personalized and secure gaming experience. The types of personal information we may collect include:
- Personal Identification Information:This includes your name, address, email address, phone number, and date of birth, which we use to verify your identity and ensure that you meet the legal age requirements for gambling.
- Account Information:When you create an account with us, we may collect information such as your username, password, and transaction history.
- Payment Information:We collect payment details such as credit card or bank account information to process deposits and withdrawals.
- Usage Data:This includes information about how you interact with our website, such as IP addresses, browser type, and browsing behavior, which helps us improve the user experience.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To Provide Services:We use your information to create and manage your account, process payments, and provide you with a seamless gaming experience.
- To Improve Our Services:We analyze usage data to improve the functionality and performance of our website and services.
- To Communicate with You:We may use your contact information to send you important updates, promotions, and information related to your account.
- To Comply with Legal Requirements:We may use your information to comply with legal obligations and prevent fraud, money laundering, and other illicit activities.
3. Data Security
We take the security of your personal information seriously and employ a variety of security measures to protect it. These measures include:
- Encryption:We use industry-standard encryption methods to protect sensitive information during transactions.
- Firewalls and Secure Servers:Our website is hosted on secure servers with firewalls in place to prevent unauthorized access.
- Access Control:We restrict access to personal information to only those employees or service providers who need it to perform their job functions.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience, track your preferences, and personalize content. By using our website, you consent to the use of cookies. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our website.
5. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers:We may share your information with trusted third-party service providers who help us with payment processing, account management, and marketing.
- With Legal Authorities:We may share your information if required to do so by law, such as in response to a subpoena, court order, or other legal process.
- In the Event of a Merger or Acquisition:If 21 Casino is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Your Rights
As a user, you have the following rights regarding your personal information:
- Access:You have the right to request access to the personal information we hold about you.
- Correction:You can request to update or correct any inaccurate or incomplete information.
- Deletion:You may request the deletion of your account and personal information, subject to legal and contractual obligations.
- Opt-Out:You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, and legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us through our support page or via the contact details provided on our website.