Our Privacy Policy
We at 21 Casino are committed to protecting your personal data and respecting your right to privacy. This policy explains how we collect, use, store, and share your information.
What Personal Information We Collect
When you create an account with us, we collect the following information:
We also collect information about the device and browser you use to access our platform. This includes your IP address, device type, operating system, and browser version.
Usage Analytics and Behavioural Data
When you interact with our platform, we may collect analytics data on how you use our services. This can include:
We use this information to improve our services and create a better experience for users.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to remember your login details, preferences, and settings. Cookies are small text files that are stored on your device by your web browser. They do not store any sensitive personal data but help us personalize your visit.
We also use third-party services like Google Analytics to track user behaviour and improve our platform's performance.
Communication Preferences
You can manage your communication preferences in the "Settings" section of your account. You may choose to receive promotional emails, push notifications, or SMS messages from us. We respect your choice and will not send you unwanted communications.
Data Storage and Retention
We store your personal data on secure servers that are protected by industry-standard encryption methods. Your data is retained as long as we have an active account with you. After a period of inactivity (at least 6 months), we may delete or anonymize your data.
Security and Account Protection
We take the security of our platform seriously. We use advanced technologies like two-factor authentication, session management, and encryption to protect your account from unauthorized access.
If you have reason to believe that someone has accessed your account without permission, please contact us immediately so we can assist in resolving this issue.
Your Rights Regarding Personal Data
Under applicable law, you have the right to:
To exercise these rights, please contact us through our designated support channels.
Third-Party Services and Integrations
Our platform may use third-party services like payment processors or analytics providers. These partners are subject to strict agreements that regulate how they handle your personal data. We take care to ensure all integrations adhere to industry standards for security and compliance.
Responsible Handling of User Information
We believe in treating user information with respect and confidentiality at all times. We have implemented policies and procedures designed to prevent unauthorized disclosure or access.
Age Restrictions and Minor Protection
You must be 18 years old (or the higher applicable age limit) to create an account with us. We prohibit anyone from creating multiple accounts, especially those under our age restrictions.
Compliance with Applicable Privacy Regulations
We operate within guidelines that comply with regional regulations on data protection like GDPR in Europe and CCPA in California, USA.
Our platform monitors for security breaches or suspicious activities using both automated tools and human review.
